AUGUSTO ALVES

Based in Gold Coast, Australia

Check My Resume

My mission is to transform ideas into Unforgettable Experiences where magic plays with reality

I will help you in the following ways

Nice to meet you!

I’ve been working with events and entertainment since I was 13, but it was at 18 that I fell in love with working with customer experience the moment I saw the sparkle in the eyes of 2 special children when they met the Warner Bros. Characters in a ‘meet and greet’ session which I coordinated.

Since then I knew that more than just enjoying serving customers, I had the ability to create magical moments and exceed the expectations of visitors to the amusement park I worked for.

I came to Australia to seek knowledge about entertainment and new ways of providing fun for groups of friends and families from all over the world.

“All our dreams can come true if we have the courage to pursue them” [Walt Disney]

CUSTOMER EXPERIENCE

Understand a little more about Customer Experience with a quiz and some important tips from real cases.

Our Completed project

RECENT WORKS

IT IS WITH GREAT PLEASURE AND A PINT OF SAUDOSISM AND GREAT MEMORIES THAT WE SHARE THESE PROJECTS OF MAGIC AND HAPPY MOMENTS WITH YOU!

Event Production

Hopi Hari Theme Park

Case Study

Warner Bros Movieworld

Case Study

Event Production

ALDEIA DO TERROR

Case Study

Event Production

Fearaphobia Scream Park

Case Study

Event Production

NR Summer Camp

Case Study

Top clients

We worked with special brands

I had the pleasure of working with Augusto for seven years in different situations, but what really stood out was the Aldeia do Terror in 2017. An event that was recognized as the Best Horror Event in the Country that year. This was only possible thanks to Augusto's skills, his ability to mobilize and, mainly, to coordinate and motivate a group of around 270 people, including actors, choreographers, makeup artists and others.
A natural talent, destined for success.

Julio Sellani - Director of Marketing and Sales

Augusto is a truly inspiring professional. His determination to learn and develop is impressive. He has a constant thirst for knowledge and goes to great lengths to acquire new skills. His ability to adapt to different areas of activity is remarkable and inspiring.

Luis Guilherme - CSX, Mercado Livre

Augusto is an articulate, professional professional with strong communication and negotiation skills. He is always willing to put himself in someone else's shoes and has a knack for managing risks.

Victor Soriano - CX, Itau Cultural

A great professional, "Tio Guto" was always impeccable in his work, always giving his best in everything he did.I hope to be able to work together more often. Gratitude to meet you and be part of such incredible moments together!

Alina Takano - Marketing Digital , Tekfly

I worked with Augusto on several artistic projects, from small projects to projects with an immeasurable immensity, and I was always led by a very human person who was very dedicated to all aspects, from the well-being of each person on his team to delivery. of the event. A leader who knows how to lead, knows how to listen and makes everyone on the team feel important in the project.